Track 1
AI Strategy, Governance & Responsible AI
Wolfram Pietsch
Patricia Girrbach
A combined two-day event
ISPC 2026
The E-Commerce Best Practice Day 2026 and the sixth ISPC brought science and practice together at FHNW on 10-11 September 2026.
264contributing authors
56institutions
22countries
5continents
Final ISPC 2026 management figures, verified 18 October 2026
10-11 September 2026
Two connected programs. One shared event.
The 2026 event combined the E-Commerce Best Practice Day and the sixth ISPC. Thursday brought both communities together in four parallel tracks; Friday continued with the final scientific program of ISPC 2026.
- Thursday
- E-Commerce Best Practice Day and ISPC 2026
Four parallel tracks: E-Commerce, Scientific Track (ISPC 2026), AI & Agentic Commerce, and Marketplaces & Platforms - Friday
- 6th ISPC 2026
Final scientific program in ten parallel hybrid tracks - Venue
- FHNW Campus Brugg-Windisch
Bahnhofstrasse 6, 5210 Windisch, Switzerland - Format
- Thursday on site at FHNW; Friday ISPC scientific program in hybrid format
- Language
- German and English on Thursday; English in the Friday ISPC scientific program
- Participation
- ISPC participation was free of charge and required registration; conditions for the E-Commerce Best Practice Day varied by participant category
Joint organization
Five institutions share responsibility for ISPC.
ISPC 2026 took place at FHNW Campus Brugg-Windisch, while the conference series itself is jointly developed by Adelphi University, FHNW School of Business, IU International University, East European University and E-Commerce Institute Cologne.
Partner perspectives
ISPC 2026 across the partnership.
Institutional pages from three organizing partners complement the conference record on this site with announcements, program information, research highlights and the after movie.
01
Conference pageIU International University
Conference overview, program information and the official after movie.
->02Conference announcementEast European University
English-language call with the joint organization, conference scope, hybrid format and key dates.
->03ISPC archiveE-Commerce Institute Cologne
Announcements, program updates and research highlights from ISPC 2026 and earlier conferences.
->The people behind the parallel program
Twenty moderators made ten tracks possible.
The Friday scientific program depended on two moderators in every track. They welcomed presenters, coordinated the hybrid sessions, kept each slot on time, supported discussion and jointly nominated outstanding contributions.
ISPC thanks all 20 moderators for the preparation, judgment and care without which the parallel conference program would not have been possible.
This list records the moderators who actually served during the conference, including short-notice substitutions in Tracks 1 and 9.
Read the track moderator guidelinesTrack 2
AI Applications, Smart Cities & Financial Intelligence
Christian Schachtner
Nino Tavberidze
Track 3
Digital Consumer Experience, Retail & Marketing
Alina Holle
Christian Pangaribuan
Track 4
E-Commerce, Platforms & Digital Business
Darius Zumstein
Ulrich Arnold
Track 5
AI in Higher Education & Academic Quality
Ia Natsvlishvili
Nurdan Kavaklı Ulutaş
Track 6
Digital Education, Skills & Internationalization
Tatia Gherkenashvili
Tinatin Rodonaia
Track 7
Agentic AI, Decision Intelligence & Digital Procurement
Anouk Hodel
Adele Dörner
Track 8
Digital Innovation, Knowledge Transfer & Recommendation Systems
Manuel Etzkorn
Yvonne Römer
Track 9
Digital Work, Leadership, Ethics & Society
Teona Shugliashvili
Tea Munjishvili
Track 10
Digital Health, Trust & Societal AI
Richard Geibel
Annalena Sommer
Awards and Recognition
Nineteen awards across ten scientific tracks.
Track moderators recognized outstanding scientific quality and emerging research promise with nine Best Paper Awards and ten Young Scientist Awards.
In Track 8, the moderators concluded that no presentation met the standard for a Best Paper Award. No award was therefore conferred in that category.
- Best Paper Awards
- 9
- Young Scientist Awards
- 10
- Total recognitions
- 19
Track 1
AI Strategy, Governance & Responsible AI
Best Paper AwardZidane LamdaghriIbn Tofail University / University of Koblenz, Morocco/Germany
How Digital and AI Management Influences Organizational Commitment: An Empirical Study on Moroccan SMEs
Young Scientist AwardMerium Hazem Anwar Labib BisharaInternational Black Sea University, Georgia
A Framework for Dynamic AI Risk Management Using Unranked Probabilistic Logic
Track 2
AI Applications, Smart Cities & Financial Intelligence
Best Paper AwardTamta LekishviliEast European University, Georgia
Strategic Waste Management Frameworks using AI in Smart City Context: A Case Study of Tbilisi
Young Scientist AwardNastja Anastasia HelmsRheinMain University of Applied Sciences / Gesellschaft für Weiterbildung, Innovation & UX-Public Services, Germany/Switzerland
AI-driven Transfer of Process Models into BPMN Models in the Digitalization of Public Sector
Track 3
Digital Consumer Experience, Retail & Marketing
Best Paper AwardAnastasya UmayahSampoerna University, Indonesia
How Physical Visual Merchandising Drives Gen-Z Fashion Purchases in Urban Indonesia
Young Scientist AwardSabiena Amarissa ViancaSampoerna University, Indonesia
Idol Influence or FOMO? Determinants of Purchase Intention for Xdinary Monsters Merchandise Among Indonesian Consumers
Track 4
E-Commerce, Platforms & Digital Business
Best Paper AwardMuhammad Lukman Baihaqi AlfakihuddinSampoerna University, Indonesia
Human-AI Collaboration in E-Commerce Customer Service: Effects on Customer Trust and Satisfaction
Young Scientist AwardTri WismiarsiSampoerna University, Indonesia
Exploring P2P Lending Adoption in Indonesia through the Technology Acceptance Model and Trust
Track 5
AI in Higher Education & Academic Quality
Best Paper AwardRusudan Seturidze and Kristine ChikhladzeTbilisi State University, Georgia
Artificial Intelligence in Higher Education: Perspectives on University Management and Quality Assurance
Young Scientist AwardEbru KızıltaşIzmir Demokrasi University, Türkiye
Examining Generative Artificial Intelligence Literacy Among K12 Turkish EFL Teachers
Track 6
Digital Education, Skills & Internationalization
Best Paper AwardNihal LamdaghriMohammed V University / University of Koblenz, Morocco/Germany
From Airports to Wi-Fi: Rethinking Student Mobility through Internationalization at Home
Young Scientist AwardJessica Alexandria WahyudiSampoerna University, Indonesia
The Role of Entrepreneurship Education in Shaping Entrepreneurial Success: An Indonesian Perspective
Track 7
Agentic AI, Decision Intelligence & Digital Procurement
Best Paper AwardNino TavberidzeBusiness and Technology University, Georgia
AI Adoption in Public Sector Human Resource Management (HRM): Barriers and the Role of Middle Management - A Study from Georgia's Public Sector
Young Scientist AwardMerihan Hazem Anwar Labib BisharaInternational Black Sea University, Georgia
Explainable Supply Chain Analytics via Probabilistic Inductive Logic Programming
Track 8
Digital Innovation, Knowledge Transfer & Recommendation Systems
Best Paper AwardNo award conferred
The Track 8 moderators did not select a presentation for this distinction.
Young Scientist AwardJan-Ole SieversIU International University of Applied Sciences, Germany
Digitalization in Management Accounting: Analyzing the Impact of Business Intelligence, Predictive Analytics, Artificial Intelligence, and Robotic Process Automation on Processes and Professional Roles
Track 9
Digital Work, Leadership, Ethics & Society
Best Paper AwardMarine NatsvaladzeTbilisi State University, Georgia
Behavioral Economics and Women's Economic Empowerment: Navigating the Digital Transformation
Young Scientist AwardTan Kaitlynn Eleanore PoaThe University of Arizona, USA
Enhancing Motivation and Team Belonging in Digital Work Environments: Strategies for Sustainable Organizational Performance
Track 10
Digital Health, Trust & Societal AI
Best Paper AwardPatricia GirrbachIU International University of Applied Sciences, Germany
Human-Centered Leadership in the Age of Artificial Intelligence
Young Scientist AwardMeriem NejjarChouaib Doukkali University, Morocco
The Impact of Instagram and TikTok on Young Moroccan Consumers' Impulsive Purchase Intention: An S-O-R and Source Credibility Approach
This public record documents the recognitions without offering the signed certificate originals for download.
Create Better Researchers in practice
What the ISPC community told us.
Messages from authors, presenters, moderators and partners connect constructive review with stronger manuscripts, valuable scientific exchange and encouragement to continue their research.
These excerpts are personal perspectives collected before and after ISPC 2026. They illustrate the conference experience but do not constitute a representative participant survey.
Learning through review“The detailed comments, methodological recommendations, and the ‘Create Better Researchers’ philosophy have made this a particularly valuable learning experience for me.”
Tinatin Rodonaia, 22 September 2026
Stronger manuscripts“We sincerely appreciate your comments, which have helped us improve the clarity, transparency, and overall quality of the manuscript.”
Nino Paresashvili on behalf of the authors, 9 September 2026
Scientific exchange“Thank you for your professionalism, support, and for creating such a welcoming and intellectually stimulating conference experience.”
Nino Tavberidze, 11 September 2026
Motivation to continue“It is such a lovely recognition, and honestly, it gave me a very good boost of energy and motivation for everything that is coming next!”
Meriem Nejjar, 15 September 2026
Conference impressions
Research, partnership and community at FHNW.
Five moments from the combined E-Commerce Best Practice Day and sixth ISPC show the conference community in sessions, in the auditorium and in conversation beyond the formal program.
Conference film
The sixth ISPC within the combined event.
The official after movie captures the international and hybrid character of the sixth ISPC at FHNW. It is referenced by the official IU conference page and is loaded from YouTube only after explicit activation.
View the official ISPC 2026 page at IUOfficial materials
The documentary record of the combined event.
The collection brings together the shared five-partner ISPC documents, the official Thursday and Friday program materials, moderator guidance, participant feedback and introductory material for the forthcoming proceedings.
PDFConference announcement
The joint announcement of ISPC 2026 and its five partner institutions.
Open documentPDFCall for abstractsConference scope, participation information and submission deadlines.
Open documentPDFArticle requirementsThe shared requirements for structuring an ISPC 2026 article.
Open documentPDFConference programThe final program for the sixth annual ISPC, version 30.
Open documentPDFCombined Thursday programThe four parallel tracks of the E-Commerce Best Practice Day and ISPC 2026 on 10 September.
Open documentPDFE-Commerce Best Practice DayThe detailed Thursday program, including presentations, speakers and key insights.
Open documentPDFThursday ISPC openingThe opening presentation for the sixth ISPC and its five organizing institutions.
Open documentPDFFriday ISPC program presentationThe Friday schedule, ten parallel hybrid tracks, closing session and outlook to ISPC 2027.
Open documentPDFTrack moderator guidelinesGuidance for the 20 moderators responsible for session flow, discussion, timekeeping and award nominations.
Open documentPDFParticipant feedback and appreciationA curated collection of personal messages from authors, presenters, moderators and partners; not a representative participant survey.
Open documentPDFProceedings preface and acknowledgementsThe submitted introductory material for the forthcoming sixth ISPC proceedings volume.
Open documentPDFForthcoming proceedings contentsThe submitted contents package for the sixth ISPC proceedings, comprising 72 contributions.
Open document